Procurement Policy

1. Purpose

This policy establishes the terms guiding Sealcore International Lines' procurement services and protects both the customer's and the company's interests while ensuring transparency and accountability in transactions.

2. Procurement Based on Customer Instructions

• Customers are responsible for providing accurate product links and specifications.
• Sealcore will order exactly what the customer provides, including the selected product, size, colour, model and quantity.
• No substitutions or changes shall be made without the customer's approval.

3. Limitation of Liability

• Sealcore will not be held responsible for supplier errors, manufacturing defects, poor product quality, wrong items supplied by vendors, or discrepancies between product descriptions and actual goods, provided Sealcore placed the order correctly according to the customer's instructions.
• Once an order has been accurately placed, responsibility for supplier-related issues rests with the relevant third-party supplier, subject to applicable consumer protection laws.
• Sealcore may assist customers in communicating with suppliers where possible, but cannot guarantee refunds, replacements or compensation.

4. Customer Responsibility

Customers are expected to:

• Verify product links and specifications before submitting them.
• Ensure the selected items meet their expectations.
• Confirm sizes, colours, models and quantities.
• Understand that Sealcore facilitates purchases but does not manufacture or directly control products sold by third-party suppliers.

5. Free Procurement Service

Sealcore's free procurement service is an added convenience to customers. It does not constitute a guarantee of product quality, authenticity, durability or suitability.

• The fact that procurement is offered free of charge does not make Sealcore responsible for errors or defects originating from third-party suppliers.
• Customers must acknowledge these terms before procurement is initiated.