Company: Sealcore International Lines ("Sealcore", "we", "us", "our")
By signing up or using our services, you (“Client”, “User”, “You”) agree to be bound by the following terms and conditions. Please read carefully before proceeding.
1. General Use
You must be 18 years or older to use our services.
You agree to provide accurate and complete information upon registration and throughout your engagement with Sealcore.
Sealcore reserves the right to accept or reject any user or shipment at our sole discretion.
2. Shipping Responsibility
Sealcore acts as a freight forwarding, consolidation, and logistics service provider and is not liable for errors or damages caused by third-party suppliers, couriers, or manufacturers.
Clients are fully responsible for confirming that suppliers deliver goods to the correct warehouse address and providing accurate product details.
3. Missing or Misdelivered Items
Sealcore is not responsible for items delivered to the wrong address by your supplier or external couriers.
Clients are expected to follow up directly with their suppliers for misdeliveries, incorrect items, or incomplete orders.
Only items physically received and confirmed in our warehouse system are eligible for processing and shipping.
4. Warehouse Policy
Goods delivered without a name, tracking number, or client code may not be identified and could be rejected.
Goods stored for over [X days] without payment or instruction may attract storage fees or be considered abandoned.
Clients must monitor their shipping dashboard regularly for updates, address changes, and billing information.
5. Payment Terms
Shipping fees, customs charges, and service fees must be paid in full before dispatch or release of goods.
Late payments may attract surcharges, delays, or storage charges.
Payments are non-refundable once the shipment is in transit or cleared for dispatch.
6. Client Conduct
Clients must maintain respectful and professional communication at all times.
Threats, harassment, or abuse of staff will result in account suspension or permanent termination.
7. Liability Disclaimer
While we take all reasonable precautions, Sealcore is not liable for delays, customs seizures, or loss caused by force majeure events (e.g. war, pandemics, natural disasters, regulatory actions).
Insurance is available upon request for high-value shipments.
8. Policy Changes
Sealcore reserves the right to update these terms at any time without prior notice.
Continued use of our services after changes implies agreement to the updated terms.
âś… By signing up, you confirm that you have read, understood, and agreed to all the above terms and conditions.